TTT - Senior Application Management Engineer - EY Global Delivery Services
Ernst & Young Advisory Services Sdn Bhd
Job Description
Location: CABA
Other locations: Primary Location Only
Requisition ID:
As a Senior Application Management Engineer at EY, you will have the opportunity to improve and adapt a service to fit a specific customer, market, or need.
You will adapt and integrate existing software and troubleshoot issues to create user-friendly tools.
Key Responsibilities
- Understanding complex services and infrastructure mapping allowing better issue identification and resolution. Strong communication and interpersonal skills for client interactions.
- Coordinate and handle deployments in all environments.
- Manage cross-organizational escalations, alerts, incident reporting, and service improvement strategies
- Assist applying patches and fixing vulnerability issues found on applications
- Participate in performance improvements efforts
- Creation of monitoring and preemptive alerting for all crit...