UI/UX Manager at Ecobank Transnational Incorporated

Confidential

Ghana, Ghana, Ghana
Full-Time
Posted June 07, 2026

Job Description

The UI/UX Designer will shape the visual and interaction layer of both external-facing (customer) and internal-facing (employee) products – ensuring they are not only functional and intuitive, but also emotionally resonant and frictionless to use.

As a key member of the product delivery team, the UI/UX Designer will collaborate closely with Product Managers, Developers, and Process Designers to translate strategy, user insight, and process logic into high-impact interfaces. They will advocate for usability, accessibility, and design excellence across platforms, devices, and journeys.


Key Responsibilities

User Research & Journey Understanding

  • Conduct or interpret discovery research to understand user behaviors, pain points, and context.

  • Map user journeys, task flows, and personas to anchor design in real-world usage.

  • Collaborate with frontline teams and stakeholders to surface nuanced user needs.
  • Interface...