Job Description
Role OverviewWe are seeking a strategic and hands‐on UX Designer to drive the user experience across our e-commerce and retail platforms.This role will be pivotal in shaping how customers interact with our digital products – from browsing and buying to managing prescriptions and engaging with pet health content.Important InformationExperience: +4 yearsJob Mode: Full-timeWork Mode: Work from homeKey ResponsibilitiesInteraction Design: Improve user flows following retail best practices for user‐facing digital products based on user profiles and scenarios.Customer‐Centric Design fundamentals: Interpret user research findings to design items and strategies to improve overall experience.Participate in usability testing, A/B testing and data analysis to inform design decisions.Cross‐Functional Collaboration: Partner with product managers, developers, marketers and customer service teams to deliver cohesive experiences.Retail & Ecommerce Optimization: Enhance user journeys across product d...