Job Description
Become a key player in guest hospitality with Onni as a Guest Services Agent in Vancouver. Focus on enhancing client satisfaction through hands-on support and efficient service.
In this full-time position, you will build lasting connections with residents and ensure all guest interactions reflect Onni's commitment to quality service. Your role requires proactive problem-solving and a well-rounded knowledge of hotel operations. You'll be responsible for everything from managing guest services to collaborating with the maintenance team to optimize guest experiences.
Key Responsibilities:
• Manage all guest interactions with professionalism
• Facilitate resolution of guest complaints and inquiries
• Oversee reception duties including check-in processes
• Relay valuable guest feedback to management
• Direct vendor and package coordination effectively
Requirements:
• High School Degree or equivalent education
• Previous front desk or concierge experience
• P...
In this full-time position, you will build lasting connections with residents and ensure all guest interactions reflect Onni's commitment to quality service. Your role requires proactive problem-solving and a well-rounded knowledge of hotel operations. You'll be responsible for everything from managing guest services to collaborating with the maintenance team to optimize guest experiences.
Key Responsibilities:
• Manage all guest interactions with professionalism
• Facilitate resolution of guest complaints and inquiries
• Oversee reception duties including check-in processes
• Relay valuable guest feedback to management
• Direct vendor and package coordination effectively
Requirements:
• High School Degree or equivalent education
• Previous front desk or concierge experience
• P...