Job Description
Elevate customer education with Viega as a Lead Technical Trainer in Toronto. Manage operations at the Viega Experience Center, tailored training sessions, and customer interactions to ensure satisfaction.
This role involves overseeing day-to-day educational operations and fostering a hands-on learning environment. You will conduct customized training for various customer groups, including engineers, contractors, and installers. Your expertise in Viega systems and industry practices will be critical to delivering engaging presentations and a superior customer experience.
Key Responsibilities:
• Conduct on-site tours and tailored training sessions
• Facilitate engaging workshops and presentations using diverse formats
• Manage customer relationships to ensure satisfaction post-training
• Oversee the maintenance of training facilities and materials
• Collaborate with sales teams and external vendors for events
Requirements:
• 5-7 years in plumbing, HVAC, or rel...
This role involves overseeing day-to-day educational operations and fostering a hands-on learning environment. You will conduct customized training for various customer groups, including engineers, contractors, and installers. Your expertise in Viega systems and industry practices will be critical to delivering engaging presentations and a superior customer experience.
Key Responsibilities:
• Conduct on-site tours and tailored training sessions
• Facilitate engaging workshops and presentations using diverse formats
• Manage customer relationships to ensure satisfaction post-training
• Oversee the maintenance of training facilities and materials
• Collaborate with sales teams and external vendors for events
Requirements:
• 5-7 years in plumbing, HVAC, or rel...