Job Description
VIP Key Account Manager (Canada)
FanDuel Group is looking to recruit a VIP Account Manager to manage relationships with our VIP customers in the Ontario market. The role reports to the Director of VIP for Canada and manages a VIP program that caters to high value customers for our Sportsbook and Casino products. The key focus areas include driving KPIs through promotions, events, and budget management.
Responsibilities
- Plan and drive multiple campaigns, maintaining end‑to‑end accountability for partner & VIP satisfaction and overall delivery excellence.
- Focus on ROI and strategic value to prioritize initiatives.
- Liaise with various departments to ensure optimum VIP player journeys and processes.
- Collaborate with VIP Director, marketing, and commercial teams to track and report on monthly & quarterly execution plans.
- Meet with internal VIP operations team and stakeholders to drive new launches and projects. ...