Job Description
Join Voyago as a Charter Specialist and play a crucial role in the KW Region's transit solutions. This full-time position emphasizes administrative proficiency and stellar customer service skills to enhance daily operations.
Reporting to the Operations Manager, the Charter Specialist facilitates the coordination of charter bookings while addressing customer inquiries and ensuring efficient communication with drivers. Ideal candidates will thrive in a dynamic setting, leveraging various software tools to manage schedules and service details effectively.
Key Responsibilities:
• Support drivers with customer service issues
• Manage charter booking coordination and quotes
• Schedule drivers and vehicles accurately
• Confirm service details and invoicing processes
• Carry out additional duties as needed by the Manager
Requirements:
• High school diploma or equivalent; post-secondary education is a plus
• Profic...
Reporting to the Operations Manager, the Charter Specialist facilitates the coordination of charter bookings while addressing customer inquiries and ensuring efficient communication with drivers. Ideal candidates will thrive in a dynamic setting, leveraging various software tools to manage schedules and service details effectively.
Key Responsibilities:
• Support drivers with customer service issues
• Manage charter booking coordination and quotes
• Schedule drivers and vehicles accurately
• Confirm service details and invoicing processes
• Carry out additional duties as needed by the Manager
Requirements:
• High school diploma or equivalent; post-secondary education is a plus
• Profic...