Job Description
C Teleport is designed for teams in fast-moving industries such as aviation, energy, and maritime. We make managing travel simple and flexible. Every trip modification or cancellation happens instantly and automatically — no waiting, no manual steps.
Based in Netherlands · Reports to CEO
You will own the Customer Support department at C Teleport: not just the team, but the system behind it. The floor today is run well by people; we now need someone who will redesign how it runs, with automation, clean data, and an IT roadmap that lets us scale service quality without scaling headcount linearly.
Why this role exists
C Teleport's flight volume is growing faster than a traditional support model can absorb. We are carving this role out of the SVP Product organization so one leader owns both the operation and the tools that power it: chatbots, agent-assist, intern...