Workers Compensation Operations Manager

Sedgwick Claims Management Services Ltd

, , canada, , , canada, Canada
Full-time
Posted June 05, 2026

Job Description

Drive operational excellence in Workers Compensation with Sedgwick. Oversee team performance and ensure compliance with industry standards while managing claims and improving service delivery.
As the Operations Manager for Sedgwick's Workers' Compensation Team, you will lead daily operations and ensure timely adjudication and case management of claims. Your role includes monitoring the claim lifecycle, managing productivity standards, and overseeing compliance with Provincial Workers Compensation Boards across Canada.
Key Responsibilities:
• Lead daily operations of claims team effectively
• Ensure timely adjudication and case management
• Monitor claim lifecycle from intake to resolution
• Manage team workload and productivity standards
• Oversee costs and implement cost containment programs
Requirements:
• 5-10+ years in Workers’ Compensation management
• 2-5+ years in a leadership role
• Deep knowledge of Canadian Workers' Compensation
• Strong le...